Book your holiday risk-free with us at FRANZ ferdinand Mountain Resort Nassfeld!

A lot can happen between the booking date and your scheduled arrival at your holiday. To ensure optimum precautions, we recommend to subscribe to an insurance policy, either the Hotelstorno Plus or the Hotelstorno Premium.

no-show or an early depature form you trip is covered ...

... due to the following reasons:

  • suddenly occuring serious illness
  • serious physical injury caused by an accident
  • death of the insured person or a family member
  • pregnancy or complications during pregnancy
  • serious damage to your property at your place of residence as a result of acts of God (fire, etc.) or the criminal act of a third party

Depending on the insured journey costs, the cancellation costs if a trip has not been commenced and the unused travel services if a trip has been cancelled, will be paid.

In the event of an accident, distress at sea or in mountains, the search and rescue costs up to € 7.500,- will be refunded.

TAKE OUT EUROPÄISCHE TRAVEL INSURANCE

If you book online on our website www.franz-ferdinand.at, you will find a link to take out the EUROPÄISCHE travel insurance in your confirmation of reservation or you can take out the insurance directly through this link.
Attention! In case of making the insurance not on the same day of booking, a 10-day waiting period will apply.

All information on Hotelstorno Plus Insurance (information flyer on the insurance product, service description incl. conditions, what to do in the event of a claim), on the right to withdrawal, on the complaint options and on the data processing by Europäische Reiseversicherung AG can be found HERE.
By paying the premium you confirm that you have read and agreed to this information.
 

YOU HAVE TAKEN OUT AN INSURANCE BUT UNFORTUNATELY YOU HAVE TO CANCEL YOUR HOLIDAY?

Fill out the following document, sign it and send it to us via e-mail to reservation@franz-ferdinand.at. We will manage the rest.