May 20, 2020

Vacations at FRANZ ferdinand Mountain Resort are full of light-heartedness and joie de vivre, very simple and uncomplicated. That's how it should stay in the future, just with a little more distance than usual. Your well-being, your health and that of our employees are our top priority. We are aware of our responsibility and will of course do everything to ensure that you have a SAFER vacation.

We have summarized the most important points, according to the currently valid regulations of the Republic of Austria and the province of Carinthia, here for you:

BOOKING & ARRIVAL

We assure you the greatest possible flexibility in handling your reservations and cancellations.

Should there be a short-term closure of borders or the imposition of an increased travel warning with associated quarantine obligation for the entire Republic of Austria, the province of Carinthia or for the region of Hermagor, you can of course cancel your booking already made at that time free of charge. The already transferred deposit will be refunded in this case.
You can contact us at reservation@franz-ferdinand.at or by phone at +43 4285 71335

ACTIVE IN WINTER

Due to our location, directly at the valley station of the Millennium-Express, you have only a few meters to the gondola that will take you up the mountain.  Here too, strict precautions are taken. In the gondolas & ski lifts you must always wear a mask. When queuing you have to keep the minimum distance of 1m.

Further information can be found at https://www.nassfeld.at/en/Service/Corona-Massnahmen/

LOTS OF SPACE

Those who know the FRANZ ferdinand Mountain Resort Nassfeld know that we have a lot of space and open areas. The reception is located in a spacious lobby open to the top with an adjacent bar and a sun terrace with a panoramic view. The way into the rooms is via wide ramps and corridors or a spacious guest lift. In the lobby/bar, drinks & food are consumed at the table, otherwise the mask obligation applies as in all other public areas of the hotel. This concerns reception, lobby/bar, indoor climbing wall, toilets & restaurant.

PURE RELAXATION

With our lunch boxes you can plan your day without hectic rush. What could be better than sitting on a stone and enjoying breath-taking views while eating your snacks after conquering a summit! Either we prepare it for you or you fill your lunchbox by yourself at our breakfast buffet – however you prefer best.

CULINARY DELIGHTS

In our generously designed restaurant, you will still be spoiled with delicacies from our chef. Many of our guests come to us because they simply love our food. Of course, we will continue to offer lovingly cooked food of the highest quality.

Here too, we have to stick to a few rules together.

  • Duty to wear masks when going to the buffet and at the buffet itself.  At the table assigned to you by us, of course, no mask has to be worn
  • Minimum distance of 1m
  • It is obligatory to disinfect your hands every time you go to the buffet. At the entrances, the disinfectants are ready for you.


Our tip: great recipes for cooking at home are available on our blog "Our Recipes". Try it out - it's worth it!

SAFELY TOGETHER

We kindly ask for your understanding, that keeping a safe distance of 1 metre and wearing a face mask will be obligatory in certain areas of the hotel. There will be dispensers for hand disinfection in public areas at your disposal. Of course, we will brief you in detail upon your arrival, which rules of conduct will be necessary.

In case you want to climb, this will certainly be possible, but we kindly ask you to bring your own shoes if available. You can of course also use our boulder shoes, which we will disinfect after each use.

HYGIENE

The daily cleaning of FRANZ ferdinand Mountain Resort Nassfeld will be adapted to the newest hygienic standards. Public areas like restaurant, lobby and the rooms will be regularly disinfected while being cleaned. A certified company is taking care of the safe processing of linen and towels.

JUST IN CASE

If you don´t feel well and experience first indications of a possible COVID-19 infection, please inform us immediately. Please stay in your room, we will contact a doctor straight away who will get in touch with you directly to discuss all further measures.

TO SUM UP...

Should there be a short-term closure of borders or the imposition of an increased travel warning with associated quarantine obligation for the entire Republic of Austria, the province of Carinthia or for the region of Hermagor, you can of course cancel your booking already made at this time free of charge. The already transferred deposit will be refunded in this case.


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