May 20, 2020

Vacations at FRANZ ferdinand Mountain Resort are full of light-heartedness and joie de vivre, very simple and uncomplicated. That's how it should stay in the future, just with a little more distance than usual.

Your well-being and your health as well as that of our employees are our top priority. We are aware of our responsibility and will of course do everything we can to ensure you have a SAFE vacation.
We have summarized the most important points according to the currently valid regulations for you:

  • In the event of a travel warning and the closure of borders, free cancellation and reimbursement of the deposit is possible in summer
  • Digital Green Certifcate - Presenting a negative test result, proof of a COVID-19 illness or vaccination certificate is required by law on arrival. After the access test has expired, a new test must be carried out on site.
  • The minimum distance of 1m should be observed.
  • Sauna is in operation, reservation is necessary!
  • Preferably wear your own shoes when climbing indoors. The hotel's own bouldering shoes are regularly disinfected.
  • Our employees are continuously tested in accordance with the Digital Green Certificate (vaccinated, testest or recovered from COVID)

We are looking forward to welcome you!

If you have any questions do not hesitate to contact us via mail reservation@franz-ferdinand.at or by phone +43 4285 71335.

 

Yours FRANZ ferdinand team


 

BOOKING & ENTRY

We assure you the greatest possible flexibility in handling your reservations and cancellations. If borders are closed at short notice or an increased travel warning with associated quarantine obligation is issued for the entire Republic of Austria, the province of Carinthia or for the Hermagor region, you can of course cancel your booking already made at this time free of charge. In this case, the deposit already paid will be refunded.

For entry requirements, please see the ECDC map for risk areas.

You can contact us at reservation@franz-ferdinand.at or by phone at +43 4285 71335

 

An electronic registration is necessary before entering Austria, the pre-travel clearance registration can be found here:  www.entry.ptc.gv.at

DIGITAL GREEN CERTIFICATE

You will need a Digital Green Certificate for your stay in Austria. For this you have to be vaccinated, tested or recovered from COVID.

The following COVID-19 tests are acceptable:

  • Self-test with digital solution: valid for 24 hours
  • Antigen test: valid for 48 h
  • PCR test: valid for 72 hours

People who have had a COVID-19 infection confirmed (max. 6 months) or laboratory evidence of neutralized antibodies (not older than 3 months) are exempt from testing.
Vaccinated persons require proof of vaccination with a centrally approved vaccine against COVID-19 and are exempt from testing from the 22nd day after the first vaccination.


A test is compulsory for children from the age of 12.


After the validity of the access test has expired, a new test must be carried out on site.
For this purpose, a test road was set up by "Austria tests" in Tröpolach. The test road is located in the "cube" of the FRANZ ferdinand (access via the sun terrace).
In the test street, free antigen tests are carried out daily from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m. These tests are valid for 48 hours.
Please secure your appointment in good time at www.oesterreich-testet.at
You also have the option of performing a free self-test, which must be reconfirmed at www.selbsttest.ktn.gv.at.

CANCELLATION CONDITIONS

If borders are closed at short notice or an increased travel warning is issued, you can of course cancel your booking  already made for summer 2021 at this time free of charge. (See point 1 Booking & Entry)

If this is not the case, our modified cancellation conditions apply. It is best to check the cancellation conditions in advance.


Travel period summer 2021
For bookings with the rates Schlauer FRANZ and 7=6 a postponement of the booking is possible up to 14 days before arrival.


Travel period Winter 2021/2022
No changes or cancellations can be made free of charge. No payment will be refunded for changes, cancellations or no-shows.

LOTS OF SPACE

Those who know the FRANZ ferdinand Mountain Resort Nassfeld know that we have a lot of space and open areas. The reception is located in a spacious lobby open to the top with an adjacent bar and a sun terrace with a panoramic view. The way into the rooms is via wide ramps and corridors or a spacious guest lift.

Wearing cloth masks and normal mouth and nose protection masks is allowed in Austria.

PURE RELAXATION

With our affordable lunch boxes you can plan your day without rush. What could be better than sitting on a stone and enjoying breath-taking views while eating your snacks after conquering a summit! Either we prepare it for you or you fill your lunchbox by yourself at our breakfast buffet – however you prefer best.

CULINARY DELIGHTS

In our generously designed restaurant, you will still be spoiled with delicacies from our chef. Many of our guests come to us because they simply love our food. Of course, we will continue to offer lovingly cooked food of the highest quality.

Since July 1, 2021 there is no longer a mask requirement in Austria, of course you can wear your mask for a more comfortable feeling.

  • It is obligatory to disinfect your hands every time you go to the buffet. Disinfectants are available for you at the entrances.
  • We ask you, especially at the buffet, keep a minimum distance of 1 m to other guests.
  • In order to avoid gatherings at the buffet, we will ask you upon arrival to come for dinner at different times. Of course, we make sure, that nobody stays hungry!

Our tip: great recipes for cooking at home are available on our blog "Our Recipes". Try it out - it's worth it!

SAFELY TOGETHER

Please unterstand that we have to check the compliance with the Digital Green Certificate.

You will find dispensers for hand disinfection in public areas at your disposal. Of course, we will brief you in detail upon your arrival, which rules of conduct will be necessary.

In case you want to climb, this will certainly be possible, but we kindly ask you to bring your own shoes if available. You can of course also use our boulder shoes, which we will disinfect after each use.

HYGIENE

The daily cleaning of FRANZ ferdinand Mountain Resort Nassfeld will be adapted to the newest hygienic standards. Public areas like restaurant, lobby and the rooms will be regularly disinfected while being cleaned. A certified company is taking care of the safe processing of linen and towels.

ACTIVE IN SUMMER

Due to our location, directly at the valley station of the Millennium Express, you only have a few metres to the gondola that takes you up the mountain.  Here, too, strict precautionary measures are taken. Use of the mountain railways is only possible with the Digital Green Certificate. A mask must always be worn in the gondolas. The minimum distance of 1 metres from persons not living in the same household must be observed. No queuing at the ticket office: direct access with +CARD holiday. In the summer of 2021, the "Nassfeld Buddies" will also support you with lots of tips and help with open questions.

Further information can be found at www.nassfeld.at

JUST IN CASE

If you don´t feel well and experience first indications of a possible COVID-19 infection, please inform us immediately. Please stay in your room, we will contact a doctor straight away who will get in touch with you directly to discuss all further measures.


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