May 20, 2020

Vacations at FRANZ ferdinand Mountain Resort are full of light-heartedness and joie de vivre, very simple and uncomplicated. That's how it should stay in the future, just with a little more rules and distance than usual.

Your well-being and your health as well as that of our employees are our top priority. We are aware of our responsibility and will of course do everything we can to ensure you have a SAFE vacation.
We have summarized the most important points according to the currently valid regulations for you:

  • If the borders are closed or an increased travel warning with associated quarantie obligation (for vaccinated and unvaccinated people), a free cancellation and refund of the deposit is possible (see booking & entry)
  • Digital Green Certifcate with 2G-rule - Presenting a vaccination certificate or proof of a COVID-19 illness (see digital green certificate)
  • FFP2 mask compulsory in all public areas of the hotel
  • The minimum distance of 2m should be observed
  • Sauna is in operation, reservation is necessary
  • Preferably wear your own shoes when climbing indoors. The hotel's own bouldering shoes are regularly disinfected
  • Of course, all employees compley with the 2G-guidelines

If you have any questions do not hesitate to contact us via mail reservation@franz-ferdinand.at or by phone +43 4285 71335.

 

Your FRANZ ferdinand team


 

 

BOOKING & ENTRY

We assure you the greatest possible flexibility in handling your reservations and cancellations. If borders are closed or an increased travel warning with associated quarantine obligation (for vaccinated and non-caccinated people) is issued for the entire Republic of Austria, the province of Carinthia or for the Hermagor region you can cancel your booking free of charge. In this case, the deposit already paid will be refunded.

For entry requirements, please see the ECDC map for risk areas.

Please inquire whether you need electronic registration to enter Austria. You will find information on pre-travel clearance here: https://entry.ptc.gv.at/en

We recommend that you take a travel insurance such as Hotelstorno Plus or Hotelstonro Medium from Europäische Reiseversicherung

You can contact us at reservation@franz-ferdinand.at or by phone at +43 4285 71335

 

DIGITAL GREEN CERTIFICATE

You will need a Digital Green Certificate for your stay in Austria. For this you have to be vaccinated or recoverved  from COVID.

Vaccinated people need proof of vaccination with a centrally approved vaccine against COVID-19. The vaccination certificate is valid for 270 days from full immunization or the booster vaccination.

Recovered people will need proof of a COVID-19 infection that they have survived in the past 180 days or a separation notice.

Regulations for children
Children under 12 years are currently exempt from entry rules.
Teenagers, who are not fully vaccinated or have not recovered from Covid, can obtain “2-G status” with the so called “Holiday Ninja Pass”. Regular testing is needed as well as documenting the results in the pass. Please check out the Holiday Ninja Pass FAQ and download the English version of the pass here .

The 2G rule applies from the age of 15.

CANCELLATION CONDITIONS

If borders are closed at short notice or an increased travel warning is issued, you can of course cancel your booking  already made for winter 2021/22 at this time free of charge. (See point 1 Booking & Entry)

If this is not the case, our modified cancellation conditions apply. It is best to check the cancellation conditions in advance.


 

ACTIVE IN WINTER

Due to our location you only have a few meters to the gondola that takes you up the mountain.  Here are also strict precautionary measures taken. You need a Digital Green Certificate to use the mountain railways. A FFP2 mask has to be worn in the gondolas.

Save time and buy the tickets at the reception-desk. Please have your 2G proof ready, this will be linked to your ski pass.

Further information can be found at https://www.nassfeld.at/de/Service/Covid19-Massnahmen/

LOTS OF SPACE

Those who know the FRANZ ferdinand Mountain Resort Nassfeld know that we have a lot of space and open areas. The reception is located in a spacious lobby open to the top with an adjacent bar and a sun terrace with a panoramic view. The way into the rooms is via wide ramps and corridors or a spacious guest lift.

CULINARY DELIGHTS

In our spacious restaurant you will continue to be pampered with delicacies from our kitchen team. Many of our guests come to us because they love our food. Of course, we will continue to offer best prepared dishes of the highest quality.

Here we have to stick to a few rules together too:

  • FFP2 protective masks are compulsory when entering the buffet. Of course, you don't have to wear a mask at the table assigned by us.
  • Minimum distance of 2 m
  • Hand disinfection is mandatory when entering the buffet. The disinfectants are available for you at the entrances.
  • Closing hour at 10 pm
  • To avoid traffic jams, we ask that you come for dinner at different times when you arrive. Of course nobody stays hungry!

Our tip: great recipes for cooking at home are available on our blog "Our Recipes". Try it out - it's worth it!

SAFELY TOGETHER

Please unterstand that we have to check the compliance with the 2G-Digital Green Certificate.

You will find dispensers for hand disinfection in public areas at your disposal. Of course, we will brief you in detail upon your arrival, which rules of conduct will be necessary.

In case you want to climb, this will certainly be possible, but we kindly ask you to bring your own shoes if available. You can of course also use our boulder shoes, which we will disinfect after each use.

HYGIENE

The daily cleaning of FRANZ ferdinand Mountain Resort Nassfeld will be adapted to the newest hygienic standards. Public areas like restaurant, lobby and the rooms will be regularly disinfected while being cleaned. A certified company is taking care of the safe processing of linen and towels.

We are happy to be part of "Safe Hospitality". What that means and further information can be found at  www.sichere-gastfreundschaft.at

JUST IN CASE

If you don´t feel well and experience first indications of a possible COVID-19 infection, please inform us immediately. Please stay in your room, we will contact a doctor straight away who will get in touch with you directly to discuss all further measures.


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